How to Track your Gear

Once your order ships, you can follow it every step of the way. We put together a quick guide that walks you through how to find your tracking number and check your delivery status — from our warehouse to your door.

See How to Track

Order Processing and Delivery Times

When will I receive my order?
Delivery to most physical addresses takes 10–25 days.

Customized or special orders require an additional 2–4 days for processing.

Usually, packages weighing less than 2 kg or containing fewer than 10 shirts are shipped as a single package. Orders exceeding this will be split into multiple packages.

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What should I do if I am missing an item or if I received a defective or incorrect item?
In rare cases, delivery may be delayed or lost due to force majeure or other reasons, resulting in the package not being delivered.

If the package is lost by customs, please do not worry — we will resend it to you free of charge and ensure you receive it.

We sincerely apologize if your order was processed incorrectly.
Simply contact us, and we will do our best to correct your order as quickly and efficiently as possible.

Before You Pick Your Size...

Our styles run a bit smaller than usual, so we recommend checking the size chart before placing your order to find your perfect fit!

Size Chart

Please refer to our size chart before placing your order to ensure the best fit. Measurements are approximate and may vary by 2–4 cm.

How to Care for Your Jersey

Soccer jerseys are delicate garments featuring embroidery and printed details, and should be handled with care. Do not machine wash, dry clean, or use bleach. We recommend gentle hand washing in cold water. Player Version jerseys are especially delicate and require extra care to preserve their quality and details.